Communication & Education
Content
The ‘Communication & Education’ chapter of Labor Tempelhof 2022 can be found here.




1. Overview and problem statement
Did you know…?
Sir David Attenborough has said that “Saving our planet is now a communications challenge.” 40
Whether it is promoting the concerts themselves, communicating about sustainability and circularity, or conveying information about safety and accessibility, communication is a key element of event organizing. This is true for the audience and stakeholders, bands and crews.
At the same time, communication and education on sustainability also has its pitfalls. Especially when promises about sustainability are communicated that are not kept or the actual results are not communicated transparently afterwards, greenwashing accusations, conflict or canceling of an event or public figures are likely. Poor communication can also lead to concepts on waste separation, sustainable procurement, vegan food and the like being rejected or improperly implemented.
Communication is a powerful tool to take the audience and all people involved in an event on the journey, to inform and inspire. At the same time, communication must be transparent, honest and credible. Digital communication is becoming increasingly important for engaging audiences.



2. Our Benchmark for Labor Tempelhof
Our focus at Labor Tempelhof was to communicate the sustainability concept of Cradle to Cradle, analyze our successes along with the goals not achieved, and find ways to bring the concept to a wider audience. To this end, we took the following measures:
- Our communication strategy: As Labor Tempelhof was a pilot project in 2022, we decided back then to act first, and talk after. In 2024, on the other hand, the Cradle to Cradle vision was already referred to when the concerts were announced, as the project and its laboratory character were already publicly known at this point.
- We anchored basic knowledge about Cradle to Cradle and sustainability within our own team first; then communicated externally.
- Our communication strategy was to comprehensively and credibly report all sustainability goals and measures – both what was and what was not achieved – and support it with as many provable facts and figures demonstrating our impact and carbon footprint as possible.
- Use the opportunity to raise awareness and inspire the audience around sustainability, circularity and resource effectiveness and to make Cradle to Cradle concepts real and tangible. The objective is to facilitate an ongoing learning process in the event industry, in politics and in society.
- Further development of the on-site information and educational concept on the purposes and background of Labor Tempelhof. More interactive programmes to give the guests who are interested a playful and simple introduction to the topic of Cradle to Cradle.
- Labor Tempelhof C2C Summit: Expert conference with guests from the event industry, politics, science and business to kick off the concerts, including guided tours of the concert site with the purpose of taking a closer look at specific measures that have been implemented.
- Any media coverage of the concerts and the project should discuss its unique nature and the principles of a Cradle to Cradle circular economy.
- Means of communication should follow Cradle to Cradle principles.
3. What worked well, what can be improved?
Tempelhof Lab implemented an extensive communication strategy with the following aspects:
Before the concerts
What worked well?
- Advance briefing of all involved parties in form of sustainability principles and guidelines for crew; supplier survey.
- We printed and distributed 26,600 informational flyers to local residents of the Berlin district Tempelhof (surrounding the event site Tempelhof Airport) on C2C biodegradable paper with C2C- printing ink.
- Sharing specific content and information about Labor Tempelhof via social media channels in advance as part of the wide-ranging communication concept, including a dedicated Instagram channel for the project.
- The band “Die Ärzte” also promoted the sustainability concept during interviews and press events in the run-up to the concerts.
- Preparation/planning of a documentary image film about the project.
- Summit: On the same day of the first concert, we held the ‘C2C Summit: Labor Tempelhof’, where we spoke with 177 guests from politics, science and the event industry as well as implementation partners of Labor Tempelhof about how C2C is changing the future of the cultural sector and our society, and what role Labor Tempelhof plays in this. The Summit participants were able to take an exclusive tour of the concert grounds to get a live idea of the implemented cases before further panels explored various aspects of Labor Tempelhof in greater depth.
What can be improved?
- The use of C2C-communication material on advertising surfaces in public spaces, such as billboards and advertising pillars, is currently still difficult because posters and adhesive are not weatherproof. The posters are usually made from poster paper, which is not yet available in C2C quality.
- Digital training and instruction opportunities for local teams, e.g. to effectively communicate safety or awareness topics.
- A supplier survey on sustainable production should be part of the service and defined as part of the cooperation agreement.
The concerts
What worked well?
- Information on the sustainability concept and the measures implemented were shared with the public onsite through posters, banners and video screens throughout the venue and at the food stands.
- Information materials like banners and posters were produced according to C2C criteria wherever possible. Alternatively, sustainable materials such as PVC-free banners were used. It was ensured to reuse or rent as many of the elements instead of buying or producing new. If new material was produced, the design concept from the very beginning of the design process took into account the possibility of multiple usage.
- Digital information on the sustainability concept and the measures implemented on the project website and accompanying communication on social media by the initiating partners.
- Signage for the waste collection stations (so-called “Nährstoffinseln”) was designed as a wooden structures without adhesive joints, with information panels that were screen-printed with toxin-free ink.
- Gamification elements for education and information sharing such as a quiz, “P-bank” and a phosphorus meter.
- “Cradle Village” served as an educational and exhibition space for special Cradle to Cradle and sustainable educational projects and projects that could not be scaled yet, as well as booth space for NGOs.
- Onsite ambassadors educated the public about the Lab’s concept at “Cradle Village” and 23 waste collection stations.
- The bands announced the sustainability concept from the stage.
- Data collection on travel behaviour via digital mobility survey.
- Visitor’s survey regarding the Cradle Village content and general comprehensibility of the information and educational concept.
- Information on deposit-free distribution and return of reusable tableware and cutlery.
What can be improved?
- Embed the sustainability agenda of the event as a whole even more deeply in the DNA of the entire organisational structure.
- Fence banners in C2C quality and permeable to wind, not available until further notice.
After the concerts
What worked well?
- Interviews and characterization of the project in the press with a focus on the C2C concept of the concerts.
- Update Guidebook 2024 for the event industry documenting all findings. Communicating the results and experiences of Labor Tempelhof 2.0 at panels, keynotes and presentations.
- Publishing of the project’s image movie about Labor Tempelhof and the vision of the initiators via social media and the own homepage.
- Broadcast of a 4-part mini-series about Labor Tempelhof on public television, in the science magazine programme Nano on 3Sat.
- Broadcast of an episode of the children’s programme ‘Checker Tobi’, who explains the purpose of Labor Tempelhof for young people.
- Feedback and debriefings with all project partners to ensure the best possible learning effects.
What can be improved?
- There is always room for improvement, for now we have not yet identified any specific measures for improvement within the benchmark we have set ourselves.



4. Findings and Recommendations
- Promotional concert posters for the outdoors meeting Cradle to Cradle criteria are still a challenge.
- Frameable C2C-certified posters work indoors.
- For outdoor advertising, other solutions are needed as there is not yet a weatherproof C2C coating for posters as well as paste.
- In this area, the joint development of C2C or sustainable poster solutions as well as general solutions for outdoor advertising with collaboration between an experienced C2C print shop/manufacturer and a major event organizer could lead to a systemic change.
- Use existing infrastructure.
- Use large screens on and next to the stage to communicate information about the concept to the audience.
- Use breaks in the set to show an informational film, for example, to raise awareness to concertgoers.
- Create timeless informational materials that can be used again and again.
- Sincere communication of sustainability approaches can be used as a connecting element between artists and fans.
- To this end, choose media channels that are appropriate for the target group.



6. Further inspiration from the industry
In 2022, Billie Eilish teamed up with the American NGO Reverb to implement production-related measures backstage to reduce her CO₂ footprint and take action against the climate crisis. She also uses Reverb to raise awareness of sustainability issues among her fans while on stage. This includes an “Eco-Village” at each concert, an area where local NGOs can interact with fans and impart knowledge about vegan nutrition, activism and political education. Fans, in turn, can sign up for “challenges” around dietary change or volunteer with local NGOs. 41
The Shambala Festival (capacity 25,000) published a new 5- year sustainability strategy in 2023, but can already look back at its prior successes. Through extensive communication measures, fans left no tents behind in 2021 and the public was encouraged to bring their own reusable coffee mug. 42
The Tollwood Festival in Munich (capacity: 1.5 million) since 2007 has held a “world salon”: A 1,400 m2 large interactive tent, in which panels, presentations, concerts and interactive installations around themes like climate justice, innovations, war and peace and more take place. Further education and interaction are found throughout the venue. For example, in collaboration with a research team from the University of Greifswald, the true costs of offered food were presented in a transparent manner. 43